Improve your customerís experience
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Contact Center Solutions
Contact Centers need solutions that drive a greater level of satisfaction to calling customers to improve customer service and ultimately drive more revenue. CCS provides the solutions and the services required to make this happen. CCS allows call center supervisors to drill down on the service levels they are providing so that they are able to take action more quickly to improve the customer experience. Call Recording and Customer Experience Reporting coupled with a holistic professional and consultative services capability are the answer to getting more out of your contact center.

Contact Center Solutions
3310 Moonridge Dr. Cincinnati, Ohio 45248